5 posts tagged with "Email archiving"

In the healthcare sector, dependable and trustworthy communication between health insurance organizations and their policyholders is everything. E-mail, of course, plays a key role in all of this. The daily flood of incoming mails and the many statutory requirements for compliance, security, and archiving pose an enormous challenge for IT departments and administrative staff alike. A system of professional e-mail management can support health insurance providers in mastering these challenges. This is why the health insurance company Techniker Krankenkasse (better known throughout Germany by its initials TK) decided to optimize its communications processes and automate its workflows. Now, and with the help of highly functional software, e-mails and their attachments are correctly and reliably converted to PDF/A files. This also ensures that documents can be archived in a manner that is fast, consistent and legally compliant.

E-mail has long since supplanted other forms of communication, including letters and faxes, not only for personal but business correspondence as well. The advantages are obvious: a vastly simplified and accelerated flow of communications. It only takes a split second to reach and provide information to individuals and large groups of recipients anywhere in the world. In light of the fact that more and more business-relevant information is being shared by e-mail, many companies have an urgent need to organize and properly archive their e-mail correspondence. After all, contracts, offers and similar documents must be retained in accordance with statutory and regulatory requirements. The conventional form of paper documentation is not a viable alternative, since printing e-mails and file attachments and then storing them by hand would consume an enormous amount of time.